Ephraim Amaka Peace

Conducted in-depth internet research, synthesizing findings to reduce decision-making time by 20% for strategic initiatives.

Organized virtual team-building events and online celebrations, fostering a positive remote work culture that boosted team morale and employee motivation.

Coordinated projects using Trello and ClickUp, achieving 100% on-time task completion and streamlining daily administrative operations, including digital file management and sales record updates.

Managed LinkedIn and Facebook pages, publishing product updates and promotional content twice weekly to enhance brand visibility and engagement.

Designed branded graphics for product features using Canva, enhancing visual communication and marketing materials.

Managed over 100+ weekly emails, ensuring prompt responses and seamless follow-up for critical communications.

Drafted and edited newsletters and long-form articles, repurposing content for LinkedIn to expand professional reach and engagement.

Monitored content analytics and recommended data-driven adjustments that significantly improved user engagement.

Engaged with over 500 social media accounts and scheduled 40+ posts monthly, enhancing brand visibility and online presence.

Served as the primary liaison for cross-departmental communication, ensuring effective and efficient information flow between teams.

Managed email correspondence for 3+ clients, maintaining an average response time under 2 hours during business hours.

Scheduled over 150+ meetings and appointments per quarter with zero conflicts, ensuring timely follow-ups and optimal executive calendars.

Maintained and updated CRM databases with 95% data accuracy, significantly improving client outreach and follow-up efficiency.

Provided exceptional remote customer support, managing incoming inquiries and serving as the primary professional contact for clients and stakeholders.

Coordinated inter-departmental communication, ensuring rapid and accurate information relay and maintaining team alignment.

Organized weekly team and client meetings, managing agendas, preparing presentations, and taking minutes; drove a 25% improvement in post-meeting task completion through diligent follow-ups.

Fostered an engaging virtual office culture by organizing remote team activities and social events, enhancing employee connection and motivation.

Managed daily tenant communications and maintenance coordination, achieving a 95%+ same-day response rate.

Supported the executive team with comprehensive calendar management and efficient travel arrangements.

Conducted research on industry trends and identified potential business opportunities to inform strategic decisions.

Contributed to lead generation and customer nurturing efforts, successfully converting prospects into buying customers.

Organized and maintained digital files, including lease agreements and critical documents, with 100% accuracy using Google Drive/Dropbox.

Scheduled property showings, contractor visits, and team meetings, ensuring zero conflicts and 24-hour advance confirmations.

Tracked rent payments and managed late accounts, ensuring 100% of rent reminders were sent by the 1st of each month.